IanChurchill White

IAN CHURCHILL COMIC ART

TERMS AND CONDITIONS

These terms and conditions may be updated at any time. Please read through carefully before you place an order/enquiry.

Every effort has been made to ensure all details on this website are accurate, but we are only human! If you spot a mistake or have any suggestions to make, please feel free to contact us. Prices are subject to change due to exchange rates, human error or other reason and the final price will be confirmed when an order enquiry is received.

HOW TO BUY

We have not set up a shopping basket or payment facility on this website so that we can ensure the availability of every piece of art before an order is accepted.

If you would like to buy any artwork, please complete an order enquiry form with details of the page(s) you are interested in. Please only use this form if you genuinely want to buy the piece and have the funds to do so.

We will not reserve artwork under any circumstances. If there are multiple requests for a single piece of art, priority will be given to the order in which the email requests were received.

On receipt of an order enquiry form, we will confirm the price, email a low-resolution scan and send an order form that must be completed and emailed back before an order is complete and payment will be accepted.

RETURNS

Each piece of original comic art is unique and irreplaceable. As such we do not accept returns for any reason. We will send a low-resolution scan of each piece before the buyer agrees to purchase. The buyer agrees to waive any buyer/user protection policy that may be associated with their chosen method of payment.

SIGNATURES / PERSONALISATION / PHOTOS

All art will be signed by Ian Churchill. If there are any special requests regarding wording, personalisation or placement of the signature please specify on the order form. If for any reason the request can’t be fulfilled we will contact you before the order is complete. There is also the option of having a photo of Ian holding your artwork/commission – please specify on the order form. There will be no extra charges for these options.

TIMESCALES

We try to respond to all emails within 2 working days, but please take into account time zones and bear with us if we get very busy. In the unlikely event that you have not heard from us within 5 days then please re-send your email or send a message via Ian’s Facebook page.

PAYMENT OPTIONS

Once a completed order form has been received payment is due within 3 working days.

We accept as standard payment in US$, GBP (£) and Euro (€). Please contact us for a price in another currency.

We accept payment by bank transfer and PayPal. Details will be given on the order form. The buyer will be responsible for any fees associated with these forms of payment.

We are also considering accepting payment by TransferWise and Revolut. Please contact us if you have experience of or would like to pay using these providers or another alternative.

PRICING AND DISCOUNTS

Prices on the website are fixed and non-negotiable. Please do not contact us with an offer for a piece or ask for a 'best price'. At our discretion we may consider a discount for a single private buyer wanting to purchase multiple pieces of a similar value. Please request a quote in the order enquiry form.

SHIPPING

We aim to ship orders within 5 working days once payment has been received and cleared.

We are sorry but due to the actions of one buyer and Paypal rules, we now only offer a single international shipping delivery option for buyers paying with Paypal. Please contact us for other options if you choose a different payment method.

We are also happy to quote for courier delivery; please send your address with your enquiry for a quote. If you are an account holder with a particular courier company and would like to be billed shipping charges direct please include your account number and telephone number on the order enquiry form. We will confirm that shipping via this agent is possible before accepting the order. Packaging charges of £2.50/€3.5/US$4 will apply.

Royal Mail Services
UK Royal Mail 2nd Class Signed For (insured to £50) Royal Mail 1st Class Signed For (insured to £50) Royal Mail Special Next Day Delivery (insured to £500) Royal Mail Special Next Day Delivery (insured to £1,000) Royal Mail Special Next Day Delivery (insured to £2,500) £8.25 £9.00 £11.50 £12.50 £14.50
EUROPE Royal Mail International Tracked and Signed €23.00
Australia, Canada, New Zealand, USA* Royal Mail International Tracked and Signed US$33.00

* We can also ship to other international destinations, using International Tracked and Signed, International Tracked, or International Signed services as available. Full details of what services are available to your country can be found at royalmail.com/international.

LOST / DAMAGED GOODS

We securely package artwork before shipping to minimise the likelihood of damage. We cannot be held responsible for any damage or loss to packages once we have handed them over to Royal Mail or another shipping agent.

In the unlikely event that artwork sent by a tracked/signed for service is lost or damaged beyond repair, we will pursue a compensation claim. The buyer agrees to fill out forms and provide evidence of payment as needed. For damaged goods, the buyer agrees to keep all packaging and the artwork and be prepared to submit photographic evidence of the damage as needed.

In the unlikely event that a commission piece is lost or damaged beyond repair, the buyer will have the option to have the piece redrawn or accept a refund. If a refund is chosen, the buyer agrees to fill out forms and provide evidence of payment as needed. For damaged goods, the buyer agrees to keep all packaging and the commission and be prepared to submit photographic evidence of the damage.

In the unlikely event that artwork is lost in transit, different shipping agents have different rules regarding when a package is deemed to be lost. We will keep the buyer appraised of any developments, but the process will be beyond our control and we will be unable to issue any refund/replacement art until the timeframe specified by the agent has passed.

For UK buyers, we will issue a full refund of the insured amount. For example, if the buyer purchases art worth £100 but chooses a postage option that insures it to £50, they will be entitled to a refund of £50 plus postage and packaging charges. If the buyer prefers, we can instead offer replacement art to the insured value, with no delivery charge.

For international buyers, we will issue a full refund plus postage and packaging charges. If the buyer prefers, we can instead offer replacement art of the same value, with no delivery charge.

CUSTOMS DUTIES / IMPORT TAX

We are based in and all art is shipped from the UK. The buyer is responsible for verifying and paying any import duties imposed by their country’s customs. Currently, original art shipped to other EU destinations and the US should not incur customs duties.

COPYRIGHT

All images and logos on this website are copyright their respective artists and publishers. No-one may reproduce these images in any format without the copyright holder’s express written permission.
Action Comics, Batman, Batgirl, Countdown, Supergirl, Superman, Teen Titans, Titans, The Ravagers images and logos, and all characters therein, are copyright to DC Comics.
Avengers, Cable, Deadpool, Domino, Excalibur, Hulk, Red Hulk, Red She-Hulk, Uncanny X-Men, X-Men images and logos, and all characters therein, are copyright to Marvel Comics.
Ian Churchill’s Marineman is copyright and trademark to Ian Churchill and is the trading name of Ocean Point Limited.
The Coven is copyright to Ian Churchill.
REVENGE is copyright to Ian Churchill and Jonathan Ross.

Acceptance of an email and downloading of the attachment qualifies as agreement to the following terms and conditions: 1) The attached image may not be shared, transferred, displayed or otherwise forwarded to, or given to anyone else other than the party to which the email was addressed. 2) The contents of the attached image are confidential in nature and sent to the addressed party under limited licence for their viewing only, it may not be shown or transferred to anyone for any reason. This includes printing out the image to tangible form, forwarding this email to others, creating a new email and attaching said image to it, or otherwise posting, linking, or displaying the image on the Internet or any computer linked to a network where the image may not be secure from other parties gaining access. 3) These terms are laid forth to protect the confidentiality and secrecy of the attached image as it has business and/or monetary value that will be destroyed should it be disseminated beyond the party to which the email is addressed.

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